FAQ’s

How can I place an order on Oligm?
To place an order, simply browse our website, choose the product you want, choose your preferred size and color (if applicable), and click the “Add to Cart” button. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.

What is your shipping policy?
We offer both standard and express shipping options within the United States. For more details, please refer to our Shipping Policy.

Can I track my order?
Yes, you can track your order. Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order.

What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you may initiate a return within 30 days of delivery. Please visit our Return and Refund Policy for detailed instructions on how to return a product.

Do you offer international shipping?
Currently, we only ship within the United States. We do not offer international shipping.

Are there any additional charges for returns?
No .

How do I contact your customer support team?
You can reach our customer support team by visiting the Contact Us page on the website. We are here to assist you with any questions, concerns, or issues you may have.

How can I stay updated on promotions and new arrivals?
To stay in the loop regarding our latest promotions, new arrivals, and exclusive offers, consider subscribing to our newsletter. You can find the option to subscribe on our website’s homepage.

Can I change or cancel my order after it’s placed?
We process orders quickly, but if you need to change or cancel an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request.

What is Oligm’s commitment to sustainability?
Oligm is committed to sustainability and environmental responsibility. We strive to minimize our ecological footprint using eco-friendly packaging and materials whenever possible. To learn more about our sustainability efforts, please visit our Sustainability page.

Feel Free To Communicate With Us
Store Name: Oligm
Store Mail: [email protected]
Store Number: +49 1521 3484530
Store Address: Gabriele-Tergit-Promenade 11, 10963 Berlin, Germany

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